Bank, Band 4, Support Worker
Job summary
We are currently seeking an experienced Support Worker, at Band 4 to work within our Child and Adolescent Mental Health Services (CAMHS) Crisis, Assessment & Treatment Team via a Bank Contract, based in Radlett. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.
The post holder will assist in the supportive interventions for young people who are experiencing a crisis. They will also provide support, guidance and psycho education to care givers as part of an 'empowering parents' approach. The support worker will provide this care under the direction of the Children Crisis Assessment & Treatment Team (C-CATT) Multidisciplinary Team (MDT). Due to the nature of the role, the support worker will regularly work alone without direct supervision for part of the span of duty and will be required to travel across the county to see young people and families in the community.
HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.HPFT has a range of healthcare settings across the County and therefore access to a car would be beneficial unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Main duties of the job
Update the C-CATT crisis coordinator and MDT of the young person's progress and observations of changes in their mental health and ensure these changes are documented on the electronic record
Regularly meet with supervisor and/or line manager to ensure the post holder is supported to carry out the demands of the post
Ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity
Be aware of diverse cultural and ethnic needs and facilitate appropriate support and care
The post holder will also have the opportunity to assist with and/or run both virtual and face to face group sessions on topics like self-harm / safety at home / mindfulness.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as anOutstandingprovider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
Details
Date posted
22 April 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 a year per annum pro rata
Contract
Bank
Working pattern
Flexible working
Reference number
367-Bank-Support-Worker
Job locations
15 Forest Lane, Kingsley Green, Harper Lane, Radlett, Hertfordshire, WD7 9HQ
Radlett
WD7 9HQ
Job description
Job responsibilities
Support young people with activities of daily living, support to attend school and appointments.
Support caregivers in understanding the best way to support the young person through their crisis.
Participate in the ongoing assessment of young peoples physical, emotional and social needs.
Assess changes in mental and physical state and offer techniques to manage distress.
Offer psychoeducation and raise personal awareness for the young person and caregivers to recognise triggers to distress.
Work within agreed care and risk plans
Provide community care to young people in various settings, including emotional support and support with activities of daily living
Maintain collaborative working relationships with colleagues to ensure effective teamwork
Comply with all policies and procedures of HPFT NHS Trust
Attend individual and group supervision within the MDT
Participate in individual development and performance reviews as required
Observe and record outcomes of care delivered, reporting to the crisis coordinator in a timely manner depending on the urgency of the situation.
Please see JD attached for further information and responsibilities required
Job description
Job responsibilities
Support young people with activities of daily living, support to attend school and appointments.
Support caregivers in understanding the best way to support the young person through their crisis.
Participate in the ongoing assessment of young peoples physical, emotional and social needs.
Assess changes in mental and physical state and offer techniques to manage distress.
Offer psychoeducation and raise personal awareness for the young person and caregivers to recognise triggers to distress.
Work within agreed care and risk plans
Provide community care to young people in various settings, including emotional support and support with activities of daily living
Maintain collaborative working relationships with colleagues to ensure effective teamwork
Comply with all policies and procedures of HPFT NHS Trust
Attend individual and group supervision within the MDT
Participate in individual development and performance reviews as required
Observe and record outcomes of care delivered, reporting to the crisis coordinator in a timely manner depending on the urgency of the situation.
Please see JD attached for further information and responsibilities required
Person Specification
Knowledge, Training and Experience
Essential
- Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
- Experience of working with children and young people with mental health conditions in either an acute or community setting
- Experience of working with children and young people with mental health conditions
- Experience of assisting in the assessment of CYP and implement agreed care plans
Desirable
- NVQ in Health and Social Care
Physical Skills
Essential
- Car Driver
- Computer literacy skills in order to enter data onto electronic client records
- Ability to mobilise across all areas of Hertfordshire throughout the day on a daily basis in order to attend planned and non planned, urgent appointments in a range of settings including private dwellings
Person Specification
Knowledge, Training and Experience
Essential
- Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
- Experience of working with children and young people with mental health conditions in either an acute or community setting
- Experience of working with children and young people with mental health conditions
- Experience of assisting in the assessment of CYP and implement agreed care plans
Desirable
- NVQ in Health and Social Care
Physical Skills
Essential
- Car Driver
- Computer literacy skills in order to enter data onto electronic client records
- Ability to mobilise across all areas of Hertfordshire throughout the day on a daily basis in order to attend planned and non planned, urgent appointments in a range of settings including private dwellings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
15 Forest Lane, Kingsley Green, Harper Lane, Radlett, Hertfordshire, WD7 9HQ
Radlett
WD7 9HQ
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
15 Forest Lane, Kingsley Green, Harper Lane, Radlett, Hertfordshire, WD7 9HQ
Radlett
WD7 9HQ
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)