Job summary
We currently have a vacancy for a Senior Crisis Care Practitioner (Band 7) within the Crisis, Assessment and Treatment Team (CAHTT) in Ealing.
This is a senior clinical role within a fast-paced, multidisciplinary community mental health team that provides assessment and short-term, home-based treatment for individuals experiencing acute mental health crises and at risk of hospital admission. The service operates on the frontline of community mental health care and is relied upon by other services for urgent clinical support.
As a key member of CAHTT, you will work closely with the Single Point of Access (SPA), contributing to timely triage, robust gatekeeping and effective care pathways. You will hold a leadership role within the team, supporting high-quality clinical decision-making and positive outcomes for service users.
The post operates within a 24-hour rota, providing a comprehensive service 365 days a year, ensuring strong interfaces with partner services and consistent crisis response.
This role suits a motivated, resilient practitioner with a proactive approach, strong communication skills and a commitment to collaborative, recovery-focused care.
Main duties of the job
The post holder will provide senior clinical leadership within the Crisis Assessment and Home Treatment Team (CAHTT), overseeing the assessment, coordination and delivery of high-quality mental health care for individuals experiencing acute mental health crises. This includes crisis assessments, community-based interventions, pathway planning and robust gatekeeping to inpatient services and community recovery provision, with an emphasis on home treatment where appropriate.
The post holder will work closely with the Team Manager, deputising as required, and will lead on complex and high-risk clinical situations. They will support team performance, provide clinical supervision to junior staff and contribute to staff development and service quality.
The role involves active participation in service development, promoting evidence-based practice and supporting continuous improvement within crisis pathways. The post holder will work in close partnership with the Single Point of Access, inpatient wards, emergency services, statutory and non-statutory agencies, carers and third-sector organisations to support timely crisis responses and reduce unnecessary hospital admissions.
The post holder will contribute to maintaining effective interfaces with inpatient services to support patient flow, reduce length of stay and ensure bed availability. The role requires participation in a 24-hour, 7-day rota, ensuring a responsive, safe and effective crisis service is maintained at all times.
About us
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as 'Good' overallby the Care Quality Commission. Forensic services are rated as 'Outstanding'.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Details
Date posted
21 April 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year Per Annum inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
222-EAL-095
Job locations
St Bernards
Uxbridge Road
SOUTHALL
UB1 3EU
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Registered Professional (Mental Health Nurse, Social Worker or OT).
- Mentorship qualification.
- Evidence of post registration further development.
- Relevant post registration experience.
Desirable
- Degree in Health Care related subject.
- Qualification in psychosocial interventions in mental health.
- KUF training
Experience
Essential
- Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
- Experience of working with other professions within a multi-disciplinary team
- To understand and have experience of risk management
- Experience of working independently
Desirable
- Advanced Assessment Skills training
- Experience with telephone triage within a Single Point of Access Service
- Experience of Psychiatric Liaison services
Knowledge & Skills
Essential
- Knowledge of relevant mental health law.
- Knowledge of adult and children safeguarding requirements.
Desirable
- Knowledge of RiO patient record system.
- Accredited training in customer service
Personal Qualities
Essential
- Ability to work under pressure
- Punctual & Good attendance record
- Keen to learn new skills and to share learning with others.
Desirable
- Evidence of self-development
- Evidence of assisting others to develop
Person Specification
Qualifications
Essential
- Registered Professional (Mental Health Nurse, Social Worker or OT).
- Mentorship qualification.
- Evidence of post registration further development.
- Relevant post registration experience.
Desirable
- Degree in Health Care related subject.
- Qualification in psychosocial interventions in mental health.
- KUF training
Experience
Essential
- Post qualification experience to include appropriate experience within an acute mental health care setting and / or significant experience within community, crisis care, or liaison psychiatry.
- Experience of working with other professions within a multi-disciplinary team
- To understand and have experience of risk management
- Experience of working independently
Desirable
- Advanced Assessment Skills training
- Experience with telephone triage within a Single Point of Access Service
- Experience of Psychiatric Liaison services
Knowledge & Skills
Essential
- Knowledge of relevant mental health law.
- Knowledge of adult and children safeguarding requirements.
Desirable
- Knowledge of RiO patient record system.
- Accredited training in customer service
Personal Qualities
Essential
- Ability to work under pressure
- Punctual & Good attendance record
- Keen to learn new skills and to share learning with others.
Desirable
- Evidence of self-development
- Evidence of assisting others to develop
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
West London NHS Trust
Address
St Bernards
Uxbridge Road
SOUTHALL
UB1 3EU
Employer's website
https://www.westlondon.nhs.uk (Opens in a new tab)
Employer details
Employer name
West London NHS Trust
Address
St Bernards
Uxbridge Road
SOUTHALL
UB1 3EU